Coronavirus BRIEFING
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Jobson ECP Coronavirus Surveys

More Positive Trends Emerge as Eyecare Sector Edges Closer to Pre-Pandemic Levels, Jobson Research’s ECP Survey Finds

By Staff
Tuesday, July 6, 2021 12:24 AM NEW YORK—As the nation moves into the peak summer months of July and August, the signs that optical retail and eyecare are edging closer to pre-pandemic service and performance levels continue to emerge. For example, in Wave 24 of the Jobson Research ECP Coronavirus Survey, the key metrics of patients per day, profitability per patient and revenue came within a smidgen of matching June 2019 performance levels. (The June 2021 results for these metrics compared with June 2019 were, respectively, down 3 percent, down 1 percent and down 2 percent, according to respondents.)

Staffing Is a Challenge for Many ECPs Right Now as Business Builds Back; New CDC Mask Confusion Is Creating Tension, Per Jobson's New Coronavirus Survey

By Staff
Wednesday, June 2, 2021 12:30 AM NEW YORK—The character of current business among ECPs and optical retailers is running significantly higher in May 2021  in terms of  profitability per patient (+29 percent), number of patients per day (+34 percent), revenue (+34 percent), optical sales (+35 percent) and capture rate (+23 percent) versus the May 2020 shutdowns and closings in the initial months of the COVID-19 pandemic. However, each of these practice business benchmarks are again, in the latest Wave 23 of the Jobson Research ECP Coronavirus Survey, which was conducted May 26 to May 28, starting to even up to flat in comparison with the same period of 2019.

Some Positive Trends, but Many Eyecare Practices Still Lag April 2019 Performance Metrics, Jobson Research Survey Finds

By Staff
Thursday, May 6, 2021 12:33 AM NEW YORK—Even as the number of COVID-19 cases across the U.S. decline and the number of Americans who have completed the vaccination regimen rises, the eyecare segment continues to see challenges along the pathway toward a full recovery to pre-pandemic levels, according to the findings of Wave 22 of the Coronavirus ECP Survey conducted April 26-30, 2021, by Jobson Research. Notably, 75 percent of the respondents to Wave 22 said they believe their practice currently has capacity to see more patients, with the average respondent indicating the practice could see 26 percent more patients.

Click to view a PDF of the full Wave 22 survey results.

Many Eyecare Practices Still Operating Below March 2019 Level, Wave 21 of Jobson Research Survey Finds

By Staff
Monday, April 5, 2021 12:30 AM NEW YORK—After an almost complete shutdown of eyecare practices across the nation in the latter part of March 2020, it’s not unexpected that practices overall performed much better across many of the key office metrics in March 2021. However, in a few key areas—such as patients per day and profitably per patient—March 2021 performance trailed the results of March 2019, the most recent time that ECPs were not dealing with the COVID-19 pandemic.

Jobson 20th Wave ECP Coronavirus Survey

By Staff
Tuesday, March 9, 2021 12:21 AM NEW YORK—Revenues held steady, at approximately 74 percent of levels experienced last year for the week of Feb. 25-28 for ECPs responding to the 20th Wave of Jobson's ECP Coronavirus Survey. The soon-to-grow availability of vaccines against COVID-19 in most parts of the country are improving ECPs attitudes about a stronger business climate, the survey also revealed, as 68 percent said the availability of vaccines was "very important" to a full business recovery.

Click to view a PDF of the full survey results.

Lower Weekly Revenue Remains a Constant for Most ECPs, Wave 19 of Jobson's Coronavirus Survey Finds

By Staff
Tuesday, February 2, 2021 12:30 AM NEW YORK—With the number of COVID-19 cases continuing to rise even as the U.S. scrambles to increase the pace of vaccinating eligible Americans, the day-to-day routine of eyecare practices and optical retailers across the nation has become a hodgepodge of procedures. Some practices (28 percent) are reporting higher capture rates than a year ago, while others (29 percent) say capture rate is down.

With COVID-19 Surge, Optical ECPs Assess Impact on Staff, Year-End 2020 Sales and Importance of the Vaccine, per 18th Jobson ECP Coronavirus Survey

By Staff
Thursday, January 7, 2021 12:30 AM NEW YORK—ECPs corroborated the national statistics showing a sharp uptick in the incidence of COVID-19 cases in their communities across the country, noting the impact of the pandemic on their own staffing situations, as more of those associates have been personally affected, examined their end-of year sales and underscored their belief that the availability of vaccines will be key to a recovery. Their views were shared in the 18th Wave of the Coronavirus ECP Survey conducted Dec. 21-31, 2020, by Jobson Research, which has been surveying ECP and optical retailers since the crisis and shutdowns happened in mid-March.

Upswing in COVID Cases Leads to Greater Concerns Among Independents

By Staff
Thursday, December 3, 2020 12:27 AM NEW YORK—In close to nine months since the advent of the COVID-19 virus to certain parts of the country in mid-March, now much more widely spread throughout the U.S., ECPs have learned to cope with the impacts of the pandemic on their patients, their staff, their exam room and dispensary operations in different ways. In general, with upswings in the number of cases in most states in late October/November, priorities toward cleaning and sanitation have taken hold and as many as 88 percent of respondents to the Nov. 24-30 Jobson Coronavirus ECP Survey say they believe hygiene protocols will continue post-COVID.

Increased COVID Cases Concern ECPs, While Capture Rates and Profits Are Up, Per Wave 16 of the Jobson Coronavirus Survey

By Staff
Thursday, October 22, 2020 12:27 AM NEW YORK—A noted rise in COVID-19 cases in their regions are a concern among the ECP respondents of Wave 16 of Jobson's Coronavirus Survey, conducted Oct. 16 through 20 by Jobson Research. At the same time, 30 percent of respondents reported their optical sales for this month were about the same compared to the prior year's October while another 27 percent said they were experiencing higher sales this month than last year. Thirty nine percent reported their profitability was on a par with last year at this time while 27 percent said their profitability was higher.

ECPs Optimistic as Business Increases, Wave 15 of Jobson Survey Finds

By Staff
Thursday, September 24, 2020 12:33 AM NEW YORK—Even with the coronavirus pandemic continuing to move across the U.S. in a hopscotch-like path, ECPs and eyecare practice managers seem to be exhibiting a more optimistic outlook on circumstances and taking steps to get back to more of a “normal” approach to business, according to the 15th Wave of Jobson's ECP Coronavirus Survey. Jobson Research conducted the survey during the Sept. 18-22 period.

Patient Purchases and Practice Revenues Rise, Per Latest Jobson Survey

By Staff
Monday, August 31, 2020 12:24 AM NEW YORK—As more eyecare patients across the U.S. cautiously resume visits to their eye doctor and local optical stores, health care experts continue to eye the high number of COVID-19 cases in certain states with concern. However, the average number of patients seen per day is nearing pre-COVID levels, according to according to the 14th Wave of Jobson's ECP Coronavirus Survey, conducted by Jobson Research for the Aug. 21-27 period.

Click to view a PDF of the full survey results.

Patients Are Back and ECPs Are Busy, But More COVID Cases Are Causing Concern, Per 13th Wave of Jobson's Latest ECP Coronavirus Survey

By Staff
Monday, July 20, 2020 12:30 AM NEW YORK—Business for ECPs has still sustained a strong performance, although as the increase in COVID-19 cases rises in many states across the country, there is a growing concern about the possibility of potential slowdowns. Nevertheless, according to the 13th Wave of Jobson's ECP Coronavirus Survey, conducted by Jobson Research, for the July 10-15 period, there has been an increase in the average number of patients being seen per day (21) compared to pre-COVID levels of 26.8 per day, respondents said.

Click to view a PDF of the full survey results.

ECPs Seeing More Patients at Reopened Practices, But Their Concerns Increased Due to Higher COVID Case Numbers, Per Wave 12 of Jobson's ECP Coronavirus Study

By Staff
Friday, June 26, 2020 12:30 AM NEW YORK—Results of the 12th Wave Jobson ECP Coronavirus Survey (conducted June 19-23) are in and some 95 percent of ECPs across the U.S. have reopened and reflect an uptick in topline business, seeing more patients and generating more sales than in prior surveys. The majority report they are seeing on average of18.4 patients per day—lower than pre-pandemic levels which for them averaged 24.3 per day. Nevertheless, these ECPs say they are generating some 67 percent of the weekly revenues they'd have seen prior to the COVID-19 pandemic, a jump from the 62 percent of pre-pandemic revenues among those ECPs who reported their sales in the June 5-9 11th Wave.

Click to view a PDF of the full survey results.

Most ECPs' Businesses Reopen and Their Business Improved During June 5 to 9 Period, Per 11th Wave of Jobson's ECP Coronavirus Survey

By Staff
Friday, June 12, 2020 12:24 AM NEW YORK—Ninety percent of eyecare professionals, primarily independent optometrists and opticians, are now reporting that their practices have reopened as of the June 5 to 9 period, according to the 11th Wave of Jobson Research's ECP Coronavirus Survey. Of those, 42 percent of those have been opened for a month, 34 percent for three to four weeks now, 18 percent for one to two weeks, and six percent for just a week or less.

Click to view a PDF of the full survey results.

Reopenings Increase Eyewear-Related Purchases, ECP Coronavirus Study Shows

By Staff
Friday, May 29, 2020 12:33 AM NEW YORK—ECPs who have reopened their practices report they are seeing fewer patients per day, as they expected, due to social distancing and safety concerned but there are more eyewear-related purchases happening during the week of May 22-26—the latest period surveyed by Jobson Optical Research in the 10th wave of the ECP Coronavirus Survey. The rate of eyecare practice and optical location reopenings increased during the month of May as state and local county guidelines permitted during the coronavirus pandemic.

Click to view a PDF of the full survey results.