Friday, June 7, 2019 12:27 AM
NEW YORK—Today’s customers expect easy, seamless interactions, speedier, more convenient service and new experiences in both retail and health care environments.Vision Monday's Sept. 18 VM LIVE forum will examine this trend with innovators from the independent optical retail sector as well as retail experts tracking the new expectations and tech guiding the customer experience from outside the optical arena. "Smart Solutions at the Speed of Sight" will be held during Vision Expo West at the Sands Convention Center from 4:00 p.m. to 6:00 p.m., and registration is now open
Monday, October 22, 2018 12:00 AM
LAS VEGAS—Attendees at Vision Monday’s VM LIVE “Retail Smart” event at last month’s Vision Expo learned how innovative retailers and vision care professionals are erasing boundaries between discovery, choice and purchase. A top retail trend analyst, an expert in new payment technologies and two entrepreneurial optometrists spoke about the way they use smartphones, tablets, apps, modern in-store displays, and a new range of in-office and online systems to create a fluid, frictionless experience for shoppers, both online and in-store.
Monday, September 17, 2018 12:48 AM
NEW YORK—A noted observer of retail trends, particularly those that impact independent retailers of all categories, Nicole Leinbach Reyhle, will be the opening speaker of VM LIVE. Reyhle is the founder and publisher of RetailMinded.com which has been recognized worldwide for its leading retail insight. With a core concentration on independent retailers and small businesses, Reyhle is a frequent guest and contributor to various media outlets that include “The Today Show,” Forbes and countless business-to-business publications
Thursday, August 30, 2018 12:24 AM
NEW YORK—Influential independent retail thought leader, Nicole Leinbach, Reyhle, founder of RetailMinded.com
and mobile/payments expert Sih Lee, SVP of new business development at Synchrony Financial
, one of the country’s largest credit card providers, are two of the featured speakers set to share insights and business trends to help optical retailers and ECPs “Retail Smart – New Paths for Discovery, Choice and Purchase”, a special VM LIVE session set for Wed., Sept. 26, from 4:00 to 6:00 p.m., at the Venetian/Sands Convention Center just prior to the opening of Vision Expo West.
Monday, August 13, 2018 12:00 AM
NEW YORK—A successful optometrist who has brought “outside the box” thinking to her practice’s newest location in one of the fastest-growing towns in Ohio is going to share her experience and a look behind the scenes at VM LIVE, the special live session and panel to be held this fall during Vision Expo West in Las Vegas.
Wednesday, June 20, 2018 12:24 AM
NEW YORK—An expert in retail business innovation, including new mobile payment trends plus a veteran OD who’s modernized his practice with technology to enhance the patient experience are the initial speakers on the program for “Retail Smart,” the VM LIVE event that will explore how technology is impacting consumer behavior and reshaping the shopping experience.
Friday, September 1, 2017 12:18 AM
LAS VEGAS—Time is running out to register for “Minding the Store: Digital Tech Reinvisions The Shopper’s Experience,” a special program presented by Vision Monday
at the upcoming VM LIVE event on Wednesday, Sept. 13 in Las Vegas.
Monday, August 28, 2017 12:00 AM
NEW YORK—Sweeping changes in consumer attitudes and expectations require optical retailers to rethink all interactions with customers and patients. To bring this shifting scenario into focus, Vision Monday will present a special program, “Minding the Store: Digital Tech Reinvisions The Shopper’s Experience” at the upcoming VM LIVE event on Wednesday, Sept. 13 in Las Vegas.
Wednesday, July 12, 2017 12:30 AM
NEW YORK—Two new speakers, one reflecting a larger optical retailer’s perspective, and the other the views of an independent OD towards the advantages of new technology in the practice, have joined the program of “Minding the Store,” the upcoming VM LIVE event set for Wednesday, Sept. 13 in Las Vegas.
Monday, June 19, 2017 12:24 AM
NEW YORK—Ed King, a retail innovator and customer experience (CX) expert, will be the featured opening speaker at the VM LIVE session, “Minding the Store: Digital Tech Reinvisions The Shopper’s Experience,” planned for Wednesday Sept. 13 in Las Vegas.
Monday, June 12, 2017 12:27 AM
NEW YORK—Digitization is impacting all businesses. But reports of retail’s demise may have been greatly exaggerated. Brick-and-mortar retailers need to compete with online players; both are adapting techniques from each other. With those developments in mind, Vision Monday’s
upcoming VM LIVE event will tackle “Minding the Store: Digital Tech Reinvisions the Shopper’s Experience.”
Monday, October 17, 2016 12:00 AM
LAS VEGAS—Rapid changes in technology and shifting consumer expectations are two key elements driving a reassessment of the retail customer experience, a group of speakers at VM LIVE’s “Customer X 360” session explained. The program, presented by Vision Monday and held here at the start of Vision Expo West, offered a standing-room only crowd of optical retailers and suppliers the perspectives of Michael Kling, OD, of San Diego-based Invision Optometry, Peter Bridgman of LensCrafters NA and Stephen Crossland of the 3D capture and imaging company Fuel3D.
Wednesday, September 21, 2016 10:49 AM
LAS VEGAS—Rapid changes in technology and shifting consumer expectations are two key elements driving a reassessment of the retail customer experience, a group of speakers at VM LIVE’s “Customer X 360” session explained. Held here at the start of Expo West, the session offered a standing-room only crowd several perspectives on the changing Customer Experience.
Friday, September 9, 2016 12:15 AM
NEW YORK—As online purchases of eyewear increase, optical retailers and eyecare professionals are seeking new ways to attract and retain customers, as well as compete with each other. Many are investing in new technologies that promise to enhance the customer experience.
Friday, August 19, 2016 12:21 AM
NEW YORK—One of the country’s innovative optometrists, Michael Kling, OD, owner and CEO of Invision Optometry
of San Diego, Calif. has joined the roster of speakers who will be addressing the topic of “Customer X 360,” examining how a mix of cutting edge technologies, data management and unique presentations are changing the customer experience, the theme of a new VM LIVE event at Vision Expo West on Wednesday, Sept. 14.