Consumer Behavior Driving Changing Business Strategies

By Staff
Thursday, June 1, 2023 2:05 PM Without a steady stream of up-to-date data on consumer behavior, companies are essentially flying blind.

Consumers Cutting Back on Medical Care to Counter Inflation

By Staff
Thursday, June 1, 2023 2:02 PM The increase in this measure may, in part, reflect consumer responses to inflation as medical care is an area where people can save money by cutting back on spending.

Consumers Still Feeling the Pain of Inflation

By Staff
Wednesday, May 31, 2023 1:05 PM Even as inflation has been cooling, the effect of continued high prices has broadened the financial pain Americans are feeling.

Are Customers Willing to Share Personal Data?

By Staff
Tuesday, May 30, 2023 12:37 PM While there is sufficient demand for personalization, achieving it in the most-privacy-respecting way possible is imperative.

Does Artificial Intelligence Help Drive Customer Conversations?

By Staff
Friday, May 26, 2023 7:00 AM Retailers can utilize AI to help them to avoid seeing their conversions decline and deliver real return on investment.

Does Customer Retention Best Customer Acquisition?

By Staff
Thursday, May 25, 2023 3:59 PM The time is now for all eyes to be on customer retention over acquisition.

Consumers Expect More From Brands

By Staff
Wednesday, May 24, 2023 12:36 PM Consumers feel strongly that brands should demonstrate mentorship characteristics. What's more, brands that rate high in these characteristics enjoy stronger revenue growth.

Consumers Help Retail Sales Rebound But Remain Cautious

By Staff
Tuesday, May 23, 2023 7:03 AM Moderating price levels, continued labor market strength and wage gains have increased consumers' ability to spend. However, they remain cautious and concerned about the current economic environment.

Where Does AI Fit in Retail Pricing for Consumers?

By Staff
Monday, May 22, 2023 7:00 AM While AI platforms and solutions used in retail have previously been limited by correlating historical and 'curve fitting' to arrive at the best possible decisions, causal AI is now able to reason and make choices like humans do.

Sustainability a Focus for Young Consumers

By Staff
Friday, May 19, 2023 3:29 PM Younger consumers are acutely conscious of a brand's efforts toward sustainability.

Does the Current Retail Return Policy Work for Consumers?

By Staff
Thursday, May 18, 2023 2:20 PM Just as customers don't all purchase the same items, return policies and procedures that work for one retailer may not work for another.

What Do Retail Consumers Value Most?

By Staff
Wednesday, May 17, 2023 10:08 AM Customers value easy to use websites and privacy.

To Make a Real Difference in Health Care, AI Will Need to Learn Like We Do

By Staff
Monday, May 15, 2023 10:16 AM For those of us who have long been bullish on AI’s potential to transform society, especially in key areas such as health and medicine, recent months have felt very much like science fiction has come to life.

Consumers Seek Personalization in Retail Experience

By Staff
Friday, May 12, 2023 4:00 PM Consumers are telling us that they'll gladly interact with brands on their smartphones, as long as offers are personal, timely and relevant, and if they allow them to take the next step to using a mobile wallet.

Who Are the Social Media Creators Most Trusted by Gen Z Consumers?

By Staff
Thursday, May 11, 2023 4:34 PM Social media creators are the most trusted by Gen Z shoppers and are driving a majority of Gen Z shopping decisions online and in stores.