Keeping the Customer in Focus

By Liza Amlani and Raj Dhiman of Retail Strategy Group
Friday, October 4, 2024 8:05 AM The rise of Artificial Intelligence (AI) is poised to reshape the way we work. Every sector will feel its impact. This includes health care, retail and everything in between. As technology evolves, the question becomes how do we evolve in parallel? John Naisbitt provides the answer in his book “Megatrends.” Although published in 1982, his insights are as relevant today as they were then.