By Alberto Jimenez, IBM Watson Commerce
Friday, June 16, 2017 2:45 PM
It is no secret that the world of fulfillment has changed drastically in recent years. Just look at how the experience of purchasing a cellphone charger has changed. Five years ago, you would have found yourself at a Radio Shack. Today, you can find one online, receive it at home in two to four days, and if it doesn’t meet your needs, ship it back free-of-charge. Want it today? The store down the road has it. If they don’t, the merchant can ship from a nearby store in less than a day.