Rx optical laboratories play such a critical role in the ophthalmic business. Ask any ECP or optical retailer and they’ll affirm how strongly they value and rely upon labs to fulfill and deliver on the service expectation of their patients and customers. It’s one of the most critical elements of how their businesses fare. Today, as that so-called “Amazon Effect” takes hold—consumers expectations altered to expect the delivery of what they want, when they want it—it’s helping to bring back the priority of fast service and convenience. As the story’s intro says, “Eyecare professionals and optical retailers are feeling the heat, and so are the labs they depend on.” This, in turn, is helping to reframe notions of speed and service/delivery in the $40 billion U.S. optical business. That’s big. Read More.