Product: “Breaking Bad Habits,” a free one-hour course for ABO Credit from Safilo. 
Top Line: Safilo’s training and education manager Robin Brush is presenting a free one-hour course for ABO Credit. 
Close Up: The course will help ECPs discover what their practice’s return rate is and how to calculate it, as well as how it effects the profitability of a shop. The course will also cover best methods for reordering frames to optimize return rates and control inventory. 
Vital Stats: There are three course slots: Tuesday, December 6 at 1:00 p.m. Eastern; Wednesday, December 7 at 1:00 p.m. Eastern; and Thursday, December 8 at 1:00 p.m. Eastern. Pre-registration is required, and is open on www.mysafilo.com/US.