"As we face a highly unpredictable macro economic climate, it's crucial that retailers don't leave money on the table, especially after they've done the hard work of bringing shoppers through their doors."

Alice Chan, senior VP of marketing at Zippin, commenting on a research report which reveals that the cost of a shopper waiting in line at a physical store is having a negative impact on company revenues, according to 92 percent of retailers polled. Read the article, “Shopping Wait Time Impacting Retailer Revenue.”