"[No] matter how fast online shopping grows, consumers still find value in brick-and-mortar retail stores. Savvy retailers are answering that call by taking innovative approaches to how they leverage their physical stores. Whether it is providing more immersive or value-added in-store experiences … or leveraging the store for order fulfillment or returns processing, retail real estate is no longer just products on display, but rather omnichannel hubs."

Guy Courtin, a respected thought leader and speaker on the topic of the future of retail, writing recently on the ReThink Retail website in his essay, “Rethinking Supply Chain Operations With the Reemergence of Physical Stores.” Courtin also leads omnichannel supply chain technology provider Tecsys’ go-to-market strategy.