"What has amazed me through this entire pandemic has been the incredible creativity I see in independent retail. We have retail clients who reinvented themselves in so many ways, and came up with simply brilliant ideas to continue to engage with customers and move product. Some of those even produced sales that beat last year."

Dan Jablons, owner of the consulting firm Retail Smart Guys, in a recent interview with the National Retailer Federation’s “Connected Commerce” blog for its report, “Through the retail lens: creative cash flow.”