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Stepping Up the Patient Experience: How Are New Technologies & Tactics Taking Hold? Learn More at VM's Virtual Global Leadership Summit

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NEW YORK—As the pandemic progressed this year, via shutdowns, quarantines and gradual reopenings, digital technology and the tactics for adapting them revved higher. A special session at the upcoming Vision Monday Global Leadership Summit Virtual Series will examine this with perspectives from leaders in healthcare, technology and vision care. "Stepping Up The Patient Experience—How New Technologies & Tactics Will Transform Engagement:" is part of the four-part series and will be held for registered attendees on Wednesday, Oct. 21 from 3:00 p.m. ET to 5:00 p.m. ET.

Registration for the VM Summit includes all four broadcasts, full access to the Vision Monday Summit virtual platform, networking, on-demand viewing during and after, door prizes and exclusive access to Summit attendee-only content after the event. Click here to register for the Vision Monday Global Leadership Summit. "AFTERSHOCKS: Remaking Healthcare's Future, Vision Beyond 2020" is the program for the 2020 Summit, featuring an exclusive roster of leading healthcare and vision care leaders.

Speakers at the must-see Patient Experience session will examine how technology is enabling new ways of connecting to the patient and to the consumer. It will ask, how is "experience" defined now? The program will show how digital technologies are bringing doctors/patients/ customers into the healthcare process in more exciting ways, blending IRL/physical with online/virtual. Featured speakers will include:

Robin Raskin, founder, Solving for Tech, a well-known expert in digital health trends, will explain how this is going to show up via new tech tools and devices. Presenting at this session will be the executive team of MyEyeDr., including Sue Downes, CEO with Angela McCoy, COO, Artis Beatty, OD, chief medical officer, VP of planning and purchasing, and Christina Perraud. Also discussing the ways technology is changing the patient experience is the executive team of Canada's New Look Vision Group, including Antoine Amiel, CEO, Jean-Michel Maltais, SVP, Omnichannel, Eric Babin, president of Iris Visual Group and Eric Varady, founder of Topology.

New to this session will be Andy Bilinsky, co-founder and CEO of Lensabl, which has expanded its e-comm services and new ways of interacting with patients. Reflecting an independent optometrist's view, a Vision Voice in this session will include Jennifer Stewart, OD, partner, Norwalk Eye Care, Norwalk, Conn. and co-founder and chief vision officer of Performance 20/20 in Stamford, Conn. Another featured Vision Voice is Annie Hicks, LDO, SeePort Optometry, North Port, Fla. sharing how new technology is building new types of relationships with the practice's patients.

The full program description is also posted here, as VMAIL reported.

The Vision Monday Global Leadership Summit is sponsored by Platinum Sponsors: EssilorLuxottica, and VSP Global. Gold sponsors are CareCreditOcucoThink About Your Eyes, and The Vision Council. Silver Sponsor: Alcon.