BUSINESS New Technologies Energize Last-Mile Food and Grocery Delivery Market By Staff Monday, November 15, 2021 12:55 PM Frost & Sullivan’s recent analysis of the global last-mile food and grocery delivery market finds that an influx of new tech-savvy startups with unique business models and services are disrupting the supply chain ecosystem. With instant deliveries and user experience becoming critical value differentiators, firms are exploring new technologies and services such as artificial intelligence, dynamic route optimization, and autonomous technology, according to Frost & Sullivan. Collaborations among previously disparate industries to deliver on whitespace cross-industry growth opportunities are expected to help global market revenues increase from $24.99 billion in 2020 to $72.34 billion in 2025.Frost & Sullivan predicts that the food and grocery industry will continue to grow, with the grocery delivery industry growing faster than food delivery. Last-mile grocery delivery has always faced the challenge of attracting users in the crowded eCommerce space while competing with offline channels. However, COVID-19 minimized the competition with offline channels, attracting volume toward the online channel. There is intense competition, especially in Europe, with more than 15 participants competing in the quick commerce space.