NEW YORK—Today’s customers expect easy, seamless interactions, speedier, more convenient service and new experiences in both retail and health care environments.Vision Monday's Sept. 18 VM LIVE forum will examine this trend with innovators from the independent optical retail sector as well as retail experts tracking the new expectations and tech guiding the customer experience from outside the optical arena. "Smart Solutions at the Speed of Sight" will be held during Vision Expo West at the Sands Convention Center from 4:00 p.m. to 6:00 p.m., and registration is now open. Featured speakers for VM LIVE's 'Smart Solutions at the Speed of Sight" will include co-founders Kyly Zak Rabin and Myles Zakheim, OD, of Los Angeles-based Zak. Read More