There’s no denying it: Consumer demands are higher than ever. But then again, so is their profit potential. Just think: Shoppers have been known to spend 21.7 times more when they purchase both online and in-store, rather than at retailer locations only. And that’s just one finding, shared by one retailer, in Forrester’s latest report: Retailers Are Starting to Reap the Rewards of Omnichannel Commerce. This important report includes numerous other insights on consumers’ changing shopping behaviors, and the omnichannel strategies retailers are using to meet them. It’s everything you need to know about the current state of omnichannel commerce, including what leading retailers are doing to personalize and perfect the customer experience. Click here to read the full story from ChannelAdvisor.